Thuyanne Nascimento

Thuyanne Nascimento is an experienced professional specializing in customer success and support within technology and service sectors. Currently serving as a Customer Success Analyst - Level II at NEXTAR since November 2020, Thuyanne addresses client inquiries related to the NEX system and assists the team with operational questions, also participating in the mentorship of new employees. Thuyanne's prior roles include significant customer service positions at Grupo Uni.co and TDSA Sistemas, along with a DJ career showcasing versatility and talent at major events alongside popular Brazilian artists. Additionally, experience at Liberty Mountain Resort in the U.S. provided valuable cross-cultural customer service skills. Educational qualifications include a bachelor's degree in Business Administration from USJ and a technical diploma in Advertising from Senac Santa Catarina.