Belinda Rani

Customer Services Agent at NFU Mutual

Belinda Rani has extensive experience in customer service and training, currently serving as a Training and Quality Supervisor at NFU Mutual Central Warwickshire since January 2021, while also functioning as a Customer Services Agent since August 2019. Previous roles include Customer Service Team Leader and Mentor at Dial Direct, where guidance and support were provided to team members, as well as Customer Services Advisor and Processing Clerk, handling customer inquiries and administrative duties. Career beginnings involved claims processing at Bennetts Insurance and supporting purchasing functions at Delphi Packard. Belinda's educational background includes attendance at Lyng Hall Secondary School from 1991 to 1997.

Location

Coventry, United Kingdom

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NFU Mutual

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At NFU Mutual, we do things differently. We take the time to understand the needs of our customers, offering personal face-to-face service through more than 295 Agency offices nationwide. And, because we’re a mutual, the people that matter to us most are our customers. When we started in 1910, our aim was to encourage farmers around Stratford-upon-Avon into the newly established farming union through cost price insurance. Before long, the business expanded beyond it's Midlands home, establishing branches across the United Kingdom. As farming diversified, so did we. Growing beyond agricultural insurance we used our life assurance, investments and pensions expertise to provide individuals and businesses with our renowned customer service. Today, our people continue to build relationships with their local communities, taking the time to understand their individual needs so that we can offer the insurance cover appropriate to them.