Brandon O'Rion Young

Brandon O'Rion Young is a Solution Sales Executive focused on Customer Service Automation Sales at NICE since January 2024, leveraging Generative AI and Conversational AI to enhance customer and employee experiences. Prior experience includes roles as an Account Executive at Blacksmith Agency and MicroStrategy, where insights into enterprise analytics and mobility software were gained. Brandon also served as Regional Sales Director at Moxie, fostering innovative eCommerce solutions, and held senior account management positions at OpenText and HP, contributing to substantial organizational growth and customer engagement. Earlier career experiences include roles at Portrait Software and Alterian, where expertise in marketing automation and business development was developed. Brandon holds a B.S. in Information Technology from DeVry University and a B.A. in Administration of Justice from Southern Illinois University, Carbondale.