Shay Kopilevich

Shay Kopilevich currently serves as the Global IT Support & Services Manager at NICE since September 2023. Prior to this role, Shay was the Global IT Support Manager at Sapiens from June 2021 to September 2023. Shay's career in information technology began at Western Digital, where positions included Information Technology Service Desk Team Lead, Service Desk Shift Manager, Incident Management Specialist, and Service Desk Agent from June 2018 to June 2021. Shay is self-educated in the field.