Tom Pierce

Tom Pierce is a Solutions Sales Executive at NICE Ltd, specializing in workforce management, cloud migrations, and strategic capacity planning. Prior experience includes roles as a Solutions Consultant and Sales Engineer at Avaya and Aspect Software, respectively, where Tom focused on optimizing contact center software solutions and best practices. At Kenco Group, Tom served as Senior Manager IT, emphasizing employee engagement and customer service while overseeing IT support teams. Previous experience also includes workforce management at Tempur Sealy International and various roles in customer relations and operations at Southwest Airlines and Chick-fil-A. Tom holds a Bachelor of Science in Kinesiology and Exercise Science from the University of North Texas.