Nielsen Norman Group
Maria Rosala is an experienced Director of Research at Nielsen Norman Group, leading and overseeing the research function while also contributing as a consultant, author, and instructor. With a background in user experience, Maria has provided research and consultancy services to various clients and developed multiple training courses for Nielsen Norman Group. Previously, Maria served as a Senior User Researcher & Ethics Lead at the UK Home Office, working on digital services for citizens and civil servants, and began a career in research and customer service in various roles at The London School of Economics and Political Science. Maria holds a Master of Science in Human Computer Interaction with Ergonomics from UCL and a Bachelor of Science in Philosophy, Logic and Scientific Method from LSE.
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Nielsen Norman Group
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Evidence-Based User Experience (UX) Research, Training, and Consulting: Nielsen Norman Group is headquartered in Silicon Valley, with members in 17 additional locations throughout the United States. Services are provided world-wide. Helps clients manage the product and service design process to produce effective, profitable results. In-depth virtual UX training courses online and manages the certification process for the UX Certified (UXC) and UX Master Certified (UXMC) certificates.