Nikel
Bhakti Surya Nusa is a dedicated operations professional with extensive experience in finance and payments management. Currently serving as a Senior Operations Associate at Nikel since July 2023, Bhakti oversees loan lifecycles, enhances operational processes, and collaborates with tech teams. Prior experience at Shopee from October 2018 to July 2023 includes roles as L3 - Payment, Reconciliation Analyst, and Payment Analyst, where responsibilities encompassed resolving repayment issues, conducting daily reconciliations, and ensuring the accuracy of bank transactions. Additionally, Bhakti interned as a Content Auditor at JOOX Indonesia, contributing to the management of music and video releases. Bhakti holds a Bachelor's degree in Management from Universitas Bakrie, earned in 2018.
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Nikel
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Nikel is a fintech improving access to financial services for banks and non-banks. Through technology and advanced analytics, we offer a range of products to our customers in Indonesia, including Customer Acquisition, Credit Card Onboarding and Management, Lending Onboarding and Management, Fraud Detection System, Credit Decision Engine and Risk & Analytics Consulting. Our mission is to drive business growth by providing secure, efficient, and inclusive financial solutions.