NinjaOne
Miniar Maamer is an experienced IT Support Engineer currently working at NinjaOne since August 2023, responsible for maintaining IT infrastructure and providing exceptional client support. Previously, Miniar served as a Customer Support Team Lead at Webhelp from April 2021 to August 2023, overseeing performance enhancements in customer support operations for the French team. Prior roles include Technician Support Specialist at Western Digital, offering comprehensive technical support for various products from February 2017 to March 2020, and Client Support Assistant at Transcom, assisting with travel bookings from July 2014 to January 2017. Miniar holds a BTS degree in Accounting and Finance from IFT Institut de Formation de Tunis and studied at École Supérieure des Sciences Economiques et Commerciales de Tunis from September 2012 to June 2014.
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NinjaOne
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NinjaOne is a leading unified IT operations solution that simplifies the way IT teams work. With NinjaOne, MSPs and IT departments can automate, manage, and remediate all their endpoint management tasks within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 6,000 customers around the world, and is consistently ranked #1 for its world class customer support. NinjaOne has been recognized as the best rated software in its category on G2 and Gartner Digital Markets for the past 3 years.