Kirsten Klein

Kirsten Klein is a seasoned Quality Assurance professional with extensive experience in managing and executing QA processes across various companies since 1995. Currently serving as the Quality Assurance and Testing Manager at Nitel since March 2015, Kirsten has effectively documented QA plans, streamlined build/test cycles, and collaborated with cross-functional teams to enhance internal systems. Previous roles include Senior Quality Assurance Analyst at closerlook, inc., QA Team Lead at Truven Health Analytics, and Senior Software QA Engineer at Thomson Reuters, showcasing a strong background in web-based product testing, ETL processes, and defect management. With a Bachelor's Degree in Sociology and a minor in Psychology from Northern Illinois University, Kirsten combines technical expertise with a keen understanding of user experience and business requirements in the healthcare and marketing sectors.