Nitrogen
Customer Service · Full-time · Województwo Dolnośląskie, Poland · Remote possible
WHAT WE DO:
We are on a mission to empower the world to invest fearlessly.
Nitrogen is the client engagement platform for wealth management firms. We help our customers grow their business by providing a personalized client experience while increasing firmwide efficiency. We believe that people should have access to objective and easy-to-understand information as it relates to investing and their own financial futures. The wealth management firms we partner with do exactly that.
WHAT WE ARE ALL ABOUT:
Nitrogen is defined by growth. We are a fast-paced, ever-evolving team that loves being at the forefront of technological innovation in the investing space. The work we do takes creative problem solving and a can-do attitude. Every member of our team is a critical player who takes accountability for their work and stewards it with excellence. As a company, we value each other by creating space for everyone to be heard and well supported. We achieve this goal through weekly team meetings, one-on-one managerial investment in each employee, and thorough feedback processes. We strive to create an atmosphere that is based on respect and communication, while also fostering an engaging and lively work environment. From all-staff meetings, to team build events, to department-wide retreats, we give everyone a seat at the table to contribute their best work and have fun along the way. We are highly collaborative, thoroughly engaged, and completely committed to bringing our best day-in and day-out. From the customers we support, to the careers we foster, we infuse growth and advancement into everything we touch.
Nitrogen is an equal opportunity employer. We encourage people from underrepresented groups to apply. We are committed to being fair and intentional in our hiring decisions by reviewing every application thoroughly.
THE TEAM:
Platform Technology Team
Our internal Platform Technology team processes much of the data needed by product: Risk Number, Portfolio Analysis, Transformation of Provider Data, and general Portfolio Analysis. We deal with Shared Technology Concerns, including Authentication, Authorization, Messaging Patterns, and general "Platform Technology'' we want to leverage across R&D. We Build Systems/Services to make custom back-end features available to other teams with an increasing focus on: High-Performance, High-Scale Microservices, and Reduction of Technical Debt. Our team consists of 4 Software Engineers, 1 Manager, and you will complete the team as our Quality Engineer! The team is located in United States time zones, so we request some overlap hours for collaboration: minimum 2 days per week working until 7:30pm (Poland Time) for meetings. We require regular, high-quality asynchronous communication for our tasks and deliveries.
WHAT YOU'LL BE WORKING ON:
Boldly delight customers by creating, owning, and maintaining our testing and automation platform. You are driven to win and accomplish this by continuous improvement of our current testing and automation platform, coaching your fellow teammates on best practices, and providing metrics on how our quality and automation coverage is improving.
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Nitrogen
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Nitrogen, the maker of Riskalyze, is the growth platform for wealth management firms, equipping financial advisors with the tools to intrigue leads into meetings, turn meetings into valued clients, and clients into referral champions. Deeply integrated with your marketing, asset platform and CRM, the Nitrogen Growth Platform is the force multiplier that starts the growth flywheel spinning for both small independent firms or large enterprises. Learn more at NitrogenWealth.com!