Kelly MacDonald-Forrest

Kelly Macdonald-Forrest has a diverse background in leadership roles, primarily within the telecommunications industry. At Nokia from January 2022 to May 2024, Kelly served as Head of People, Culture and Leadership, as well as Head of Order to Cash and Head of Credit to Cash, focusing on Service-Level Agreements (SLA), Key Performance Indicators, and a breadth of skills exceeding 20 in the latter two positions. Previously, from January 2002 to January 2008, Kelly worked at O2 (Telefónica UK) as a Network Investment Analyst and Rollout Manager, where responsibilities included managing Key Performance Indicators and communication strategies. Academic credentials include a Bachelor of Science (B.Sc.) in Economics & Manufacturing Engineering from the University of Strathclyde, earned between January 1996 and January 2000.