Michal Ziaja

Senior Customer Delivery Manager at Nordcloud

Michal Ziaja is a seasoned professional with a Master's degree in Political Science and Government from the University of Silesia in Katowice. Currently serving as a Customer Success Manager at Nordcloud, an IBM Company, since April 2022, Michal focuses on meeting contractual service level agreements, driving cost reduction and service improvements, and fostering client relationships to understand and address needs. Previous roles include Business Development Manager at Wi-Fi UK and A-Plan Insurance, where effective marketing initiatives and contract negotiations contributed to increased turnover and revenue. Earlier career experience as a Customer Relations Specialist at 3CARGO and Sales Manager at CHABOUN LIMITED provided foundational skills in customer engagement and sales pipeline development.

Location

Dębowiec, Poland

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Nordcloud

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Founded in 2011, Nordcloud is a European leader in public cloud infrastructure solutions and cloud-native application services. Since 2012 it has completed more than 1000 successful deployments that have helped its enterprise customers reap the full benefits of the cloud, including better security, agility, scalability and reduced costs. With a current turnover of 50 million euros, Nordcloud employs 450+ people in offices around Europe including Helsinki (HQ), Stockholm, Gothenburg, Oslo, London, Munich, Hamburg, Amsterdam, Poznań, Warsaw, Wroclaw, Copenhagen, Malmö and Jyväskylä. Nordcloud has been recognised by Gartner as the top cloud-native Managed Service Provider (MSP) for the execution of cloud Professional and Managed Services in the 2020 Magic Quadrant. We have the highest accreditations with all three cloud hyperscalers: AWS, Azure and GCP.


Headquarters

Helsinki, Finland

Employees

201-500

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