Nordea
Hanna Elin is an accomplished Senior Service Designer at Nordea, specializing in Business and Personal Banking since January 2019, with a focus on projects such as chatbot design, branch customer service enhancements, mortgage journey improvements, and UX integration of add-on services across the Nordics. Prior to Nordea, Hanna co-founded HMW Agency, a design innovation firm dedicated to developing digital strategies for global clients. Experience also includes serving as Creative Director at Lejonhjärta Advertising Agency, where collaboration with various clients on advertising projects took place, and directing a range of video content at Hanna Elin Films. Earlier roles involved directing for HSI London, researching and assisting prominent directors in both the UK and the US, and working in creative research and PR at Rose Hackney Barber. Educational credentials include a Master of Arts in Digital Management from Hyper Island, a Bachelor of Arts in Film and Television from the University of Westminster, a Diploma in Business Studies from the University of Brighton, and studies at Berghs School of Communication.
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Nordea
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Nordea is the largest financial services group in the Nordic region and one of the biggest banks in Europe. They want to make a real difference - for their customers and for the communities in which they operate - by sharing their broad expertise based on 200 years in the banking business.