Nordia
Abdoulaye Diallo is a skilled professional with a strong background in engineering and customer service. Currently serving as a Customer Service Representative at Nordia Inc. since June 2022, Abdoulaye previously worked as a Research Assistant at Livia, focusing on artificial intelligence and deep learning from February 2023 to September 2023. Prior experience includes a role as a Business Analyst at Global Services, where Abdoulaye conducted analyses to enhance operational efficiency from September 2020 to August 2021, and served as a Biomedical Engineering Technician at Regional Hospital Koforidua, ensuring the maintenance and calibration of medical equipment in early 2020. Abdoulaye holds a Master of Engineering in Electrical and Electronics Engineering from École de technologie supérieure and two Bachelor's degrees in Biomedical/Medical Engineering and Bioengineering from All Nations University College and Gediz University, respectively.
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Nordia
Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers get the most out of their services and resolve issues. Nordia’s services include customer support (billing, service, technical), sales and loyalty, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.