Nordia
Philippe Plouffe, MBA has a long and successful career in the telecommunications industry. Philippe is currently working at Nordia Inc. as the Senior Vice President of Operations. Prior to this, Philippe spent over 20 years at Bell, where they held various leadership positions. These include being the General Manager of Sales for Bell Residential Services and Mobility, Director of Residential Sales, and Associate Director of Operations. Philippe also created the IMPACT! Performance Management Program during their time at Bell. Philippe's experience in sales, operations, and management make him a valuable asset in the telecommunications sector.
Philippe Plouffe pursued a Master of Business Administration - MBA (Executive) degree at EMBA McGill HEC Montréal from 2019 to 2021.
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Nordia
Nordia is Canada's largest provider of customer service solutions and has been an industry leader since 1999. Nordia operates 12 centres in B.C, Ontario, Quebec, and New-Brunswick and provides a wide range of support to help customers get the most out of their services and resolve issues. Nordia’s services include customer support (billing, service, technical), sales and loyalty, directory assistance, and teleconferencing, as well as technology-assisted relay services to facilitate communication for hearing and speech-impaired customers.