Normet Group
Franciska Husman has extensive experience in managing customer service and field service systems, currently serving as the Solution Owner at Normet Group since October 2019, where responsibilities include overall management of Microsoft Customer Engagement solutions. Prior to this, Franciska held various roles at Evac Group from April 2008 to September 2019, including Global Project Execution Process and Project Controller, with a strong focus on financial systems and ERP implementation. Franciska's educational background includes a Bachelor’s Degree in International Business Logistics from Arcada University of Applied Sciences, completed between 2006 and 2009.
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Normet Group
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Normet is a world-leading, innovative technology company. We define the future of underground operations in mining, tunnelling, and civil engineering projects, helping our partners increase safety, sustainability, and productivity throughout the lifecycle of their projects. Normet is a caring, committed, and courageous company. We establish long-term relationships with our customers and partners to find optimum solutions to challenges that will have positive impacts on people and the environment. We constantly engage to deliver maximum value to our clients, providing high performance products and services that generate a sustainable future. Our offerings include a complete portfolio of mining and tunnelling solutions for the entire process chain, as well as future technologies such as digitalisation, extended reality, and automation. Headquartered in Finland, we employ over 1,700 dedicated professionals in more than 50 locations in 30 countries around the world, committing to long-term, mutually beneficial partnerships that create value in our industry and society as a whole. Company revenue was EUR 439 million in 2022.