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Stephanie Horsley

Compliance Manager at Norsk Global

Stephanie Horsley has a diverse background in customer service and management roles, with experience in leading teams, coaching staff, and ensuring customer satisfaction. Currently working as a Compliance Manager at Norsk-Global and previously as a Premier Customer Service Manager at DHL Express, Stephanie has a strong focus on achieving KPIs, handling escalated customer calls, and maintaining adherence to policies and procedures. With a background as a Senior Checkout Supervisor at J Sainsburys, Stephanie also has experience in analyzing store trends, managing staff performance, and maintaining health and safety standards.

Location

Derby, United Kingdom

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Norsk Global

Norsk is a privately owned independent company with 30 years’ experience in International Delivery. During this time, we have created a comprehensive portfolio of services all designed to meet the exact requirements of our customers whilst keeping up with constantly evolving delivery market trends. As a business we understand that every customer is unique and wants an "out of the box" solution to their distribution requirements. We are proactive in creating innovative solutions designed to make our customer’s lives easier. With our industry leading EDI and API solutions we can seamlessly integrate with our customers & delivery partners, providing you the visibility you need to monitor all your deliveries in one easy to use platform. Our long-standing partnerships across the world were carefully selected to ensure we offer you best-in-class delivery solutions. What sets us apart? Everything. We realise this is a bold statement to make but if you let us become part of your distribution journey, we won’t let you down!