Northern
Hazel Anderson is an accomplished professional with over 30 years of experience in the Financial Services sector, along with extensive expertise in Utilities and Retail. Currently serving as the Head of Business Analysis & Data at Northern since November 2024, Hazel previously held the position of Change Delivery Specialist at AND Digital from January 2023 to November 2024, focusing on leadership and change management. Prior experience includes working at Aviva as a Principal Business Analyst and Lead Business Analyst, managing teams and employing various methodologies such as Agile and Prince 2. Additionally, Hazel contributed as a Lead Business Analyst at RWE npower, playing a crucial role in Smart Metering initiatives, and started a career in Business Analysis by upgrading IT systems at npower. Education was completed at Lasswade High School Centre.
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Northern
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Northern plays a vital role in the north of England by connecting tens of thousands of people by rail to work, leisure, education and more every day. We are publicly-owned, headquartered in York, and our parent company is DfT OLR Holdings Ltd (DOHL) which is owned by the Secretary of State for Transport. Northern Trains Limited is a subsidiary of DOHL. There are many exciting plans and benefits to come for Northern. These include: - The continued roll-out of new state-of-the-art trains with a top speed of 100mph - Extra capacity delivered by the new fleet - A major deep cleaning program of all trains - An overhaul of on-board cleanliness to ensure every journey will be made on a train fit for passengers - New technology is being trialled to identify crowding pinch points to reduce overcrowding - Work is underway to extend platforms at 30 stations across the network to allow for longer trains and to improve journeys