Northern Light SinglePoint, LLC
Melissa Kane is the Director of Customer Success at Northern Light SinglePoint, LLC, and previously worked at DALBAR, Inc. as a Program Manager in Digital Technology. Prior to that, Melissa held the position of Global Settlement Analyst at Investors Bank & Trust. Melissa holds a Bachelor of Science in Business Administration and Finance, with a minor in Information Systems Science from Salve Regina University, and a Master of Business Administration from Salem State University. Throughout their career, Melissa has excelled in ensuring client commitments and obligations are met by developing and maintaining long-term relationships.
Northern Light SinglePoint, LLC
Northern Light has been providing knowledge management solutions for competitive intelligence and market research to global enterprises for more than 15 years. The work our clients do heals the sick, protects assets and people, creates new possibilities and re-imagines manufacturing. We’re proud of the role Northern Light plays in making our world a better place to live and work. We wake up each day ready to tackle the challenges of knowledge management and sharing in a multi-generational workplace. We’ve been around a long time but we never stand still. Recent enhancements to our market research and competitive intelligence portals include machine-learning insights, and GDPR compliance protocols. Headquartered in Boston, Massachusetts, the company is employee-owned and operated, and self-funded through profitable operations. All of Northern Light’s employees share one common characteristic — a compulsive drive to provide the very best client support possible. We are quite proud of our perfect on-time delivery record on new client portal projects; we have never once been late or over budget on a client project.