Northgate Public Services Limited
Joanna Croom is an experienced Business Analyst with a comprehensive background in software and business process design, support, and implementation. Currently serving as a Business Analyst at NEC Software Solutions and Northgate Public Services since August 2019, Joanna also fulfills a similar role at opcare since January 2009. Prior to these positions, Joanna worked as a Business Analysis and Application Support Manager from 2016 to 2019, overseeing IT project management related to in-house application improvements. Additional experience includes a Business Analyst role at Kensington Mortgages (2006-2008) focusing on business and functional requirement specification, and a lengthy tenure at Cattles Plc (1997-2006) where Joanna specialized in business requirements specification and software support. Joanna holds a PgDip in Computing With Engineering from the University of Hertfordshire and a BSc(Hons) in Industrial Studies from Sheffield Hallam University.
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Northgate Public Services Limited
Northgate Public Services is a software and outsourcing business that has worked with the public sector since 1969. Our clients include government departments and agencies, local authorities, police and emergency services, hospitals, transport providers and utilities. We also work with housing providers in the UK and internationally.