Luísa Bianchi de Aguiar

Luísa Bianchi de Aguiar is an experienced professional specializing in project management, service design, and customer experience, currently serving as a Senior Project Manager in B2C Sales Transformation at NOS SGPS since January 2020. At NOS SGPS, Luísa manages transformational projects, supports business planning, and engages with stakeholders to enhance sales excellence. Prior roles include serving as a Senior Specialist in Service Design and Customer Experience, where a focus on Agile methodologies and Design Thinking drove innovation and customer-centric solutions. Luísa also gained valuable experience at Microsoft, managing partner marketing strategies, and completed an MBA at The Lisbon MBA Católica | Nova, where Luísa was a scholarship recipient and class representative. Additional internships at Sovena Group and work at Sage Portugal and Millennium bcp further highlight Luísa's diverse skill set across various business sectors.