James Catts

James is a benchmarking and business transformation specialist in the university sector, having worked in leading management consulting firms. He is recognised for his ability to lead large complex projects across the end-to-end cycle of business transformation engagements with proven business performance uplift. James has worked extensively with C-level executives and senior management to shape and deliver high-impact service delivery, technology and business change programs. By leveraging robust performance benchmarks, he sets the vision and develops a fact-based approach to business transformation.