Novi AMS
Melisa Smith has a diverse work experience. Melisa started their career in 2014 as a Public Relations Intern at Ronald McDonald House Charities of North Central Florida. In 2015, they worked as a Promotions Intern at iHeartMedia. From 2014 to 2016, they served as the Fashion Editor and Writer at Olympia Media Group (The Odyssey) where they wrote weekly fashion articles. Melisa then joined Victoria's Secret Pink in 2016 as a Sales Associate and later became a Campus Representative, managing events and overseeing social media accounts. Melisa currently works at Novi AMS, where they started as a Customer Success Manager and was responsible for onboarding new customers, conducting trainings, and quality assurance. Melisa then became the Director of Customer Experience and the Director of Product Quality.
Melisa Smith graduated from the University of Florida College of Journalism and Communications in 2016 with a Bachelor's Degree in Public Relations. Prior to that, they attended Palm Bay High School from 2008 to 2012, obtaining their high school diploma. In addition to their formal education, Melisa also has certifications including a Hootsuite Certification from Hootsuite Media Inc., obtained in November 2015, and a QuickBooks Certified ProAdvisor certification from QuickBooks Online™️. The exact month and year for the QuickBooks certification are not provided.
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Novi AMS
Association Management Software for Associations using QuickBooks, built for associations by associations. Novi is software designed to manage trade organizations who are looking to simplify their day to day operations and accounting procedures. Part of what makes Novi different is the fact that we have had a group of association executives collaborating with us on developing the software since day one. We found that we have been able to save our association partners 20-40 hours per week of staff time with some pretty unique features. One of the biggest ways that we have been able to save staff time is with our 24/7, 2-way sync with QuickBooks. The first AMS platform to pass Intuit's rigorous testing to be approved for their app store (Apps.com), we automate manual tasks, saving time & reducing the risk of errors. Novi AMS has all of the features you'd expect in association software, but we particularly excel when it comes to delivering value to trade associations who have complicated dues billing and membership structures.