Brennon Spence

Brennon Spence, MBA, is a Support Operations Lead at Novi, where responsibilities include leading systems, strategy, and execution for the support team, enhancing efficiency through automated workflows, and developing an AI Agent based on custom documentation. Prior experience includes serving as a Marketplace Operations Specialist at Oliver Space, focusing on customer support and operational scalability, and a similar role at Novi, where oversight focused on logistics and supplier communications. Brennon's career began at Foot Locker as a Sales Associate, contributing to retail operations and team development. Brennon holds an MBA and a Bachelor's Degree in Business, both from Jessup University.