Novidea
Nataliia Benko is a Quality Assurance Analyst at Novidea since June 2023, specializing in an insurance management Salesforce CRM platform. Previously, Nataliia worked as a Quality Assurance Engineer at BrickRed Systems from 2021 to May 2023, focusing on testing documentation, bug management, and telecom/network engineering projects, while also utilizing SQL for database tools. Prior experience includes a role as a Quality Assurance Engineer at uTest from 2019 to 2021 and multiple technician positions in quality assurance across various industries, such as confectionery and sanitary-hygiene. Nataliia holds several educational qualifications in quality assurance and related fields, including a Master's degree from Dnepropetrovsk National Chemical University.
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Novidea
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Novidea’s end-to-end platform provides real-time business intelligence and seamless workflow management for brokers, agents, MGAs, bancassurance and corporate risk management. Designed specifically for insurance distribution, the Novidea cloud-based platform gives you a single view for managing the entire insurance distribution lifecycle across all lines of business. It promotes service excellence, simplifies regulatory compliance, and gives you secure data access from any device, anytime. By consolidating all your front- and back-office data and workflows — from leads to quotes to policy administration — Novidea’s integrated solution delivers full visibility into the entire customer journey and actionable insights to help you increase sales, profitability and productivity.