Novo Labs, Inc.
Matt Frey has had an extensive career in software engineering and consulting. Matt currently holds the role of Sr. Staff Engineer at Novo Labs, Inc. since October 2021. Before that, they worked as a Software Engineering Consultant at MattSFrey.com, providing contracting and consulting services to companies from startup to enterprise. Matt has expertise in full-stack application development, backend platform/service tier, big data processing, and cloud services/infrastructure.
Prior to their role as a consultant, Matt was a Senior Site Reliability Engineer at Cisco from May 2020 to September 2021. Matt also served as a Senior Software Engineer, Big Data/Platform at FullContact Inc. from January 2017 to February 2018, where they made significant contributions to internal sales tools, data export systems, and implementation solutions for enterprise customers. Before that, they were a Lead Software Engineer, Web at FullContact Inc. from May 2016 to December 2016, leading a team in re-architecting and building the company's web application stack.
Earlier in their career, Matt worked as a Software Engineer at younity (Entangled Media Corp.) from November 2013 to May 2016, focusing on Java development for backend server components and system integration. Matt also co-founded Glucuro in February 2015, where they built a communication API using Java to connect blood glucose meters to a cloud-based web service.
Matt's work experience also includes roles as a Software Consultant at Solid Resolve Software Development & Consulting, where they developed various software solutions incorporating web, mobile, and desktop components, and as a Web Developer at DefiniteBlue Solutions. Matt began their freelance career as a Software Developer from 2006 to 2010.
Overall, Matt Frey has a diverse background in software engineering, with expertise in various technologies and significant experience in both consulting and corporate environments.
Matt Frey has a Bachelor's Degree in Computer Science from the University at Albany, SUNY.
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Novo Labs, Inc.
Novo Labs provides a conversational commerce service for taking restaurant orders through high-volume voice channels. We turn voice interactions into digital transactions that can be personalized and optimized using our artificial intelligence platform.So far in 2019, Their end-to-end service has taken over 25,000 live conversational restaurantorders over the phone without any human intervention.High-volume voice ordering channels, such as phone or drive-thru, require much more than just a chatbot. Their service handles the real-world conditions of how customers actually talk when they order through those existing voice channels.