Novuna
Karl Fletcher is an experienced professional in resource planning and management with over 25 years in the consumer finance and contact centre sectors. Currently serving as Resource Planning and MI Manager at Novuna since February 2022, Karl previously held leadership roles at Hitachi Capital (UK) PLC, Capita, Brakes Group, and Freemans Grattan Holdings Limited, demonstrating expertise in resource allocation, forecasting, and operational efficiency. Karl began career as a Resource Planner at Yorkshire Water, progressively advancing through various planning roles, showcasing a strong foundation in managing and optimizing resource management processes across multiple organizations.
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Novuna
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Novuna is one of the UK’s leading financial services companies. We create extraordinary solutions and outstanding customer experiences that our customers love, powering the aspirations of millions of consumers and businesses every day. From our 24/7 fast, flexible retail point of sale finance and award-winning personal loans to our industry leading support to help decarbonise and futureproof fleets, and award-winning asset finance and business cash flow solutions, we embrace new ways of working to unlock the potential of our customers and our colleagues. Novuna is the trading style for Mitsubishi HC Capital UK PLC. Novuna builds on four decades as one of the UK's most successful and trusted financial services providers. Novuna means New Together, which captures the essence of our business - our ability to anticipate and support customers through rapid change. Whatever you’re planning, Novuna has the right solutions to help achieve your ambitions sooner.