Michael Clifford

Michael Clifford, CSM, currently serves as the Director of Growth & Development for NRG Home Protection at NRG Energy, where responsibilities include oversight of go-to-market strategies, partnership onboarding, and KPI management. Prior positions include Business Development & Major Account Manager at Transformco, focusing on strategic customer engagement and profitability, and Sr. Contractor Relations Manager at Home Warranty of America, where leadership involved managing contractor recruitment and operational efficiency. Michael's extensive background also includes roles at ServiceLive and Sears Holdings Corporation, where the focus was on contractor management, performance optimization, and financial analysis. Michael holds a BA in Economics from UMass Boston.