Saro Thomas

Saro Thomas is an experienced professional in business operations and analysis, currently serving as a Senior Business Operations Analyst and RPA Developer at NRG Energy since August 2021. Saro has a strong background in managing operational analysis and implementation support for retail operations, along with significant experience in providing business analysis and custom robotic process automation solutions at Kinder Morgan, Inc. from July 2019 to August 2021. Previously, Saro held a Business Analyst position at NRG Energy focusing on data analysis and process improvement for retail marketing products. Saro's career also includes roles as a Business Systems Analyst at AIG, enhancing claims processing, and as a Software Engineer at Farm Family Casualty Insurance Company, involving software development and quality assurance. Saro holds a Bachelor of Engineering in Computer Science from Cochin University of Science and Technology. Proficient in technologies such as UiPath, SAP, SQL Server, and Agile methodologies, Saro demonstrates a commitment to improving operational efficiency and customer satisfaction across various industries.