Jamie Robins

Jamie Robins is a seasoned professional with extensive experience in digital transformation and business process management. Currently serving as a Senior Principal Specialist for Digital Transformation at NTT DATA, Inc., Jamie has successfully led initiatives to modernize employee experience through ServiceNow solutions. Prior roles include Senior Director of Global Process Analytics and Senior Business Process Manager, where Jamie oversaw global teams and orchestrated business process governance. Previous experience at Dimension Data encompassed roles such as Senior Business Process Analyst and Solution & Services Architect, while early career positions involved video support and customer service at companies like Mvision Video Networks and Genesys Conferencing. Jamie holds A Levels in Economics, Art, English Literature, and ICT from Elliott 6th Form.