Stephane Vincent

Stephane Vincent serves as the Senior Vice President of Global Customer Support & Operations at Numerix since April 2024. Previously, Stephane held the position of Vice President of Customer Support for Treasury & Capital Markets and Corporate Banking at Finastra from June 2017 to April 2024, where responsibilities included leading the integration of customer support post-merger, managing 330 staff across 23 countries, and overseeing a $25 million budget. Key achievements during this tenure involved the creation of a streamlined support model, significantly reducing turnaround times and mismatched severity, as well as implementing best practices in support across multiple products. Prior to Finastra, Stephane held various leadership roles, including Global Head of Customer Support at Misys, Turaz Global TRM, and Thomson Reuters, and possesses extensive experience in managing global support organizations. Stephane holds a Master's degree in Computer Science from Pierre and Marie Curie University.