Catharina Karlsson

Catharina Karlsson is an experienced customer service professional currently serving as the CS Manager for New Markets at NutraQ since January 2022, overseeing customer service operations in Austria, Belgium, France, Italy, Spain, the UK, and the USA. Previously, Catharina held the position of Senior Customer Service Developer within NutraQ's European markets, focusing on training in sales and churn while supporting customer service team leaders. Catharina's career includes roles as Customer Service Manager at Vesterålens Naturprodukter AB for the Swedish and Norwegian markets, and Nordic Customer Service Lead at Pfizer Consumer Healthcare DTC, providing management for customer service in multiple regions including Sweden, Denmark, and Norway. With a solid foundation in customer service management since 2004, Catharina has demonstrated a consistent commitment to enhancing customer experiences and professional development within the industry.