OANDA
Tan Ying Hong is an experienced customer service professional currently serving as a Senior Customer Service Executive at OANDA since April 2023, where responsibilities include assisting clients with inquiries related to proprietary trading platforms and conducting investigations into trade operations. Previous roles include Customer Service Specialist at AxiCorp Financial Services and a Contractor at Accenture, as well as a Customer Service Representative at OCBC Bank, focusing on customer query resolution and cross-selling products. Prior entrepreneurial experience involved managing a stationery business at Annkev Pte Ltd. Tan Ying Hong holds a Bachelor's Degree in Biomedical/Medical Engineering from Nanyang Technological University Singapore, complemented by a strong educational background from Catholic Junior College and Catholic High School.
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OANDA
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Founded in 1996, OANDA was the first company to share exchange rate data free of charge on the Internet, launching an FX trading platform that helped pioneer the development of web-based currency trading five years later. Today, the group provides online multi-asset trading, currency data and analytics to retail and corporate clients, demonstrating an unrivalled expertise in foreign exchange.