Observe.AI
Jason Tripp currently serves as the Director of Strategic Accounts for the West region at Observe.AI, where innovative AI solutions are transforming customer service through automation and real-time support. Prior to this role, Jason held positions in enterprise sales at NICE Nexidia, focusing on advanced analytics and AI to enhance customer engagement, and as the Enterprise Sales Director at MaritzCX, where the emphasis was on improving customer experience intelligence. Earlier in his career, Jason served as the Director of Global Strategic Alliances at Allegiance, Inc. and as an Enterprise Account Executive at Clarabridge, contributing to customer experience management through insights and analytics. Jason Tripp holds an MBA in Business Administration and Management from Westminster University.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.