Joe Mullaney

Regional Sales Manager - East at Observe.AI

Joe Mullaney is an experienced sales professional with a diverse background in enterprise sales and business development. Currently serving as Regional Sales Manager for the East at Observe.AI since August 2020, Joe specializes in transforming contact centers through AI integration. Previous roles include Enterprise Sales positions at Betterworks and GuideSpark, where Joe focused on HR solutions and employee communication platforms respectively. Joe's leadership as Director of Brand Partnerships at Skyword Inc. and in business development roles at Crimson Hexagon and e-Dialog highlights a strong expertise in content marketing and data-driven strategies. Joe began a career in sales as an Account Executive at CCBN and has built a solid foundation with a BA from Trinity College-Hartford.

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Boston, United States

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Observe.AI

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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.