JZ

Jorge Z.

Senior Manager, Solutions Architecture at Observe.AI

Jorge Z. currently serves as a Senior Manager in Solutions Architecture at Observe.AI, a position held since February 2020, after previously holding the role of Manager in the same department. Jorge Z. gained extensive experience at Armor Cloud Security as a Senior Solutions Consultant from February 2019 to 2020 and at Netskope as a Sales Engineer from June 2018 to February 2019. Prior to these roles, Jorge Z. worked at McAfee from 2016 to 2018 as a Sales and Marketing Engineer. Jorge Z. holds a Master's degree in Electrical Engineering with a focus on VLSI Design from the University of Southern California and a Bachelor's degree in Electrical Engineering from the University of California, Santa Cruz.

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San Francisco, United States

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Observe.AI

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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.