Observe.AI
Kawin M is a Machine Learning Engineer at Observe.AI since July 2023. Prior to this, Kawin served as a Teaching Assistant for the Machine Learning course (E0 270) at the Indian Institute of Science (IISc) under Professor Ambedkar Dukkipati from January to April 2023. Kawin completed a Master of Technology (MTech) in Computer Science and Engineering at IISc from 2021 to 2023 and earned a Bachelor of Engineering (BE) in Computer Science and Engineering from Government College of Engineering, Dharmapuri, from 2017 to 2021. Educational background includes schooling at Kendriya Vidyalaya from 2010 to 2017.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.