Observe.AI
Lakshmi Chaitanya Reddy is an experienced product management professional currently serving as Director of Product Management at Observe.AI since 2019, where the focus is on enhancing the capabilities of contact centers. Prior experience includes various roles at Gainsight from August 2015 to 2019, including Senior Product Manager and Software Engineer, and a position at Infor as an Associate Software Engineer from January 2014 to July 2015. Lakshmi holds a Bachelor's of Technology in Electronics and Communication from Jawaharlal Nehru Technological University, along with secondary education credentials from Narayana Junior College and earlier institutions.
This person is not in any offices
Observe.AI
19 followers
Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.