Observe.AI
Luke Richardson is an accomplished sales leader with extensive experience across various companies in the technology and telecommunications sectors. Currently serving as VP of Enterprise at Observe.AI, Richardson previously held significant roles including VP of Sales, Enterprise at Aisera and VP of Video Collaboration Sales at RingCentral. With a track record of driving growth and operational excellence, Richardson has successfully increased annual recurring revenue, rebuilt sales teams, and launched new market strategies. Early career achievements include leading a high-performing sales team at Govplace and managing key accounts at Wave-Secure Data Group. Richardson holds a BS in Business, Sociology, and Cultural Anthropology from Regis University.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.