Observe.AI
Nikhil Bhat is a skilled software development engineer with experience in building web applications and developing core features. Currently serving as a Software Development Engineer 2 at Observe.AI since July 2021, Nikhil contributes to the development of the company's flagship web application. Prior to this role, Nikhil worked at Springworks as a Software Engineer from January 2020 to July 2021, where core features such as Messaging/Chat and Profile certifications were developed independently. Nikhil also started as a Software Engineer Intern at Springworks, focusing on front-end development with ReactJs, addressing critical issues, and optimizing the product. Nikhil holds a Bachelor of Engineering in Computer Science from Sai Vidya Institute of Technology, Bangalore, earned in 2020.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.