Observe.AI
Rahul P. has extensive experience in interaction analytics and customer experience management. Rahul has worked at companies like Observe.AI and Sutherland, where Rahul implemented analytical strategies to improve service quality and customer satisfaction. With a background in operations research and computer science, Rahul has successfully optimized supply chain processes and inventory management in various industries.
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Observe.AI
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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.