OCS Infotech
Neelam Gangan Bakshi is an accomplished marketing and support manager with extensive experience in business operations and customer service management. Currently serving as Manager Support & Contracts and Marketing at OCS Infotech since March 2013, Neelam leads various initiatives including renewals, service delivery management, and operational strategy development to enhance customer satisfaction and retention. Previous roles include Assistant Manager and Senior Account Manager in IT services, as well as positions focused on marketing and business consulting in organizations such as Astral Management Consulting and Compulink Systems. Neelam holds an MBA in Marketing from Pune University and a Post Graduation in Business Management from Symbiosis Institute, demonstrating a strong academic foundation in marketing and management practices.
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OCS Infotech
OCS Infotech has been a pioneer and market leader in IT for more than two and half decades in the Sultante of Oman, servicing both, the government and private sectors. Its remarkable growth through the years is distinctly due to its capability in understanding, providing and offering cost effective and suitable solutions to its customers and keeping a keen eye on future technology trends. Our success is largely due to a strong customer centric approach. Our quality services and delivery track record has translated into long-term partnerships with our customers. With a presence in 3 countries (Oman, UAE & India) and with a highly talented workforce , OCS Infotech offers a wide range of integrated services, organized around our focused sectors of Telecom, Software Solutions, Hospitality and Infrastructure solutions. OCS’s services range from consulting to the maintenance of the IT systems inclusive of System Integration. OCS’s industry experience combines the knowledge of our people, industry-specific consultants and specialized teams of seasoned professionals within the focused sectors. OCS continues to invest in new technologies, processes, and people which can help its customers compete and succeed in the global market. From generating novel concepts through OCS Innovation in solutions and alliances, to drawing on the expertise of key partners, it keeps clients operating at the very edge of technological possibility. With sector knowledge and strong partnerships, OCS develops solutions in the area of Business Intelligence, ERP and Microsoft solutions. Based on several market software packages in the areas of Business Support systems & Operations Support Systems, OCS has delivered many projects for the telecom segment.