Ashley Jimenez

Ashley Jimenez is a seasoned professional in sales support and customer success, currently serving as a Sales Support Analyst and Customer Success Manager at Octopus Deploy since March 2020. In these roles, Ashley has excelled in customer retention, growth opportunity identification, and proactive engagement to mitigate churn. Previously, Ashley worked as a Renewal Specialist, focusing on client quotations and approval processes. Experience includes a Sales Planner position at Captivate, LLC, and a Sales Coordinator role at NCC Media, where Ashley managed campaign processes and tracked orders. Ashley's career began as a Marketing Research Associate at Brafton Inc., providing insights on potential clients. Ashley holds a Bachelor of Science degree in Marketing from Lasell University and studied at Richmond, The American International University in London.