David Smith

David Smith has extensive experience in functional analysis and process management, currently serving as a Senior Functional Analyst at Office Depot since May 2014, where responsibilities include managing incident management calls and fostering communication among IT support teams and business units. Prior experience includes various roles at Thomson Reuters from July 1996 to December 2013, including Lead Process Analyst, Manager of Shared Services, and Senior Technical Analyst, focusing on team integrations, business continuity, and proactive problem management. David holds a Bachelor of Applied Science in Chemistry from the University of Michigan and a Bachelor's degree in Zoology/Animal Biology from Waubonsee Community College.