Derek Eiser

Derek Eiser is an experienced IT professional with a strong background in system administration and operations. Currently serving as the Engineer and SaaS Operations Team Lead at Office Practicum, Derek is part of a 24/7 IT Operations team, focusing on deploying and managing scalable systems in Amazon Web Services. Previous roles include System Engineer at Sykes, where Derek supported IVR systems across multiple countries and maintained telephony configurations, as well as System Administrator at SDI, offering hardware and software support across numerous locations. Early career experience includes roles as a Computer Technician at Gateway and Best Buy, where Derek specialized in troubleshooting and hardware installation. Derek's educational background includes coursework at Bucks County Community College, focusing on Secondary Education.