OP360 (OfficePartners360)
Brian Arvin Nepangue has a diverse work experience in the field of training and development. Brian Arvin currently serves as the Associate Director of Training Quality & Development at OfficePartners360 since February 2022. Prior to this, they worked as a Sr. Training Manager at the same company from July 2020 to February 2022.
Before joining OfficePartners360, Brian worked as a Training Manager at PMAXGlobal from November 2017 to July 2020. Brian Arvin also gained experience at EXL as an Assistant Manager from January 2016 to November 2017, and as a Senior Executive in HR-Training from October 2013 to December 2015. At EXL, they were responsible for developing and implementing training solutions and content, as well as addressing the developmental needs of employees cross all processes.
Brian started their career at Convergys, where they served as a Product Ready Trainer for a wireless telecommunications account (Sprint) from an unspecified date to 2013, and as a Customer Service Associate from May 2010 to August 2011.
Furthermore, Brian also has experience as a Clinical Instructor at the University of San Jose-Recoletos from June 2007 to April 2010. In this role, they provided clinical instruction to students, facilitated discussions, and helped develop the students' understanding of values, attitudes, and ideals in the healthcare profession.
Brian Arvin Nepangue completed their Bachelor of Science degree in Registered Nursing/Registered Nurse from Velez College between 2002 and 2006. Brian Arvin later pursued their Master of Business Administration (MBA) with a focus on Business Administration, Management, and Operations at the University of San Carlos from 2016 to 2017.
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OP360 (OfficePartners360)
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OP360 was founded in 2006 by experienced business entrepreneurs on a relationships-first philosophy. Bolstered by their first-hand experience, they set forth with one goal in mind: to be a trusted global workforce partner and position the business as a one-stop, full-service outsourcing company that delivers streamlined solutions for brands and businesses all while reducing costs, improving service levels and growing top-line performance. Thanks to the combination of incredible people, innovative technology and progressive thought leadership, OfficePartners360 continually raises the bar of world-class customer experience and is a fast-growing global workforce solutions provider for both medium-sized and large Fortune 500 companies. OP360 offers 24/7/365 omnichannel experience services and solutions in inbound/outbound call center customer service (calls, emails, live chat, social media), data center, outbound sales (lead qualification, warm transfers) accounting, technology support, application/web development and back-office (content moderation, online merchandising, catalog/inventory management, graphic design, virtual assistant). We are passionate about enabling business agility, innovation and competitive advantage for our clients—and each day we are guided by our core values of acting with integrity and committing to our clients’ success.