Officeworks
Steven Healy is a seasoned professional in eCommerce, marketing technology, and customer loyalty management with extensive experience across multiple roles and industries. At Officeworks, Steven has held positions such as Senior Loyalty & Martech Manager and Customer Loyalty & Identification Manager, focusing on driving online sales growth and optimizing conversion rates. As Co-Director of Archetype Threads, Steven specializes in copywriting, branding, and website development. Prior experience includes eCommerce & Martech Specialist at Coles, where Steven managed product developments, and Marketing Communications roles at Light Creative Pty Ltd, emphasizing branding strategies. An educational background includes a Master’s Degree in Communication and Media Studies from RMIT University and a Bachelor's Degree in Arts from the University of Melbourne.
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Officeworks
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Established in 1994 in Richmond, Victoria, Officeworks is passionate about helping make bigger things happen for its customers, team, the community and stakeholders. It operates 168 stores across Australia, a website that is home to more than 40,000 products, a national call centre, and a business team that helps micro, small and medium-sized businesses start, run and grow. Officeworks offers customers a wide range of office supplies, technology, furniture, art supplies, education resources and helpful services like print & create and on-site and remote tech support through Geeks2U – delivering an experience that is easy and engaging, no matter how customers choose to shop. Officeworks is focused on the safety, wellbeing and career progression of the nearly 10,000 team members it employs. It’s also dedicated to operating in a sustainable manner, including building and maintaining meaningful connections with the communities in which it operates, fundraising for its national partners and local community groups, continuing to reduce its impact on the environment and source responsibly.