• Oi

  • Carlos Augusto Martins Silva

Carlos Augusto Martins Silva

Service Delivery Manager at Oi

Carlos Augusto Martins Silva has extensive experience in the telecommunications and IT sectors, currently serving as Service Delivery Manager at Oi since September 2012, where responsibilities include enhancing customer experience with IT services and optimizing usage potential. Previously, Carlos held the position of Gerente de Projetos e Serviços, managing timely project deliveries through post-sales structures. Prior experience includes work as Técnico em Telecomunicações at Dígitro Tecnologia, focusing on international clients and service management from July 2003 to September 2012, and as Supervisor at Power House Informática, where oversight of managerial reports and service contracts was conducted. Carlos holds an Especialização in Gerenciamento de Projetos from Serviço Nacional de Aprendizagem Comercial - Senac and a Bacharel em Administração from Universidade Municipal de São José.

Location

Santa Catarina, Brazil

Links


Org chart

This person is not in the org chart


Teams


Offices

This person is not in any offices


Oi

7 followers

Oi, formerly known as Telemar, is the largest fixed telephone operator and the fourth mobile telephone operator in Brazil, being the third largest telecommunication company in Latin America.


Employees

10,000+

Links