Nicolas Abalo

Nicolas Abalo is a skilled customer service professional with experience in various roles within the industry. Currently serving as a Senior Customer Service Agent at OKX since March 2024, Nicolas manages inquiries and issues from global customers across multiple channels. Previously, Nicolas worked at Fluid Truck from August 2022 to September 2023 as a Customer Service Agent, where responsibilities included resolving customer concerns in both English and Spanish, utilizing platforms such as Salesforce and Dialpad. Prior to that role, Nicolas served as a Customer Service Junior Agent at Localiza Argentina, focusing on bilingual support and vehicle reservation management. Nicolas is pursuing a Licenciatura in Turismo from Universidad Nacional de San Martín, expected to graduate in 2024.