David Bennett

David Bennett currently serves as the Forecast and Planning Manager at Omio, a position held since April 2017, where responsibilities include forecasting, budgeting, and strategic planning for Customer Service teams. Previously, David held roles such as Workforce Analyst, focusing on scheduling, forecasting, and KPI reporting, and Senior Customer Service Agent, where contributions included recruitment, training, and process development. Earlier in the career, David worked as a Customer Service Specialist at Codemasters and served as a Quality Assurance Technician. David holds a Bachelor of Science degree in Biology from Cardiff University.